SMB IT Solutions

Why SMB IT Solutions

"Hear what some of our satisfied clients are saying."

Testimonials

We are comfortable knowing that SMB IT Solutions always has our best interest in mind and we would recommend their services to anyone."
SMB IT Solutions Customer 1
Thanks SMB IT Solutions, for providing us a VoIP solution that makes business sense and gives us a competitive advantage."
SMB IT Solutions Customer 2
SMB IT Solutions was able to give us a cost savings of up to 40% from what we were paying on our existing phone system."
SMB IT Solutions Customer 3
I appreciated SMB IT Solutions' commitment to communication, professionalism and diligence in completing the job in a timely and efficient manner."
SMB IT Solutions Customer 4
Thank you again for introducing our company to new technologies that are now saving us hundreds of dollars per month!"
SMB IT Solutions Customer 5


Over the years, we have created great relationships with our clients. Read the testimonials below to understand why you should choose SMB IT Solutions.

Testimonials


SMB IT Solutions has been a great partner, providing effective and efficient day to day management of our IT resources. Their professionalism, subject matter expertise, and responsive team have truly made a difference in how we utilize technology. We have most certainly optimized our return on investment in IT.

Any organization looking to partner with a strong team of IT professionals, with a focus on customer service and getting the job done right the first time, would do well to engage SMB IT Solutions to assist them with their IT needs.

Tino Mantella

President & CEO
Turknett Leadership Group

 

In late 2019, The Coca-Cola Bottlers’ Association (CCBA) conducted a search for a new IT Managed Services provider. We interviewed multiple firms in the Atlanta area and selected SMB IT Solutions. Marvin Stubbs, President and CEO, was highly recommended by a business colleague for whom SMB provided support in the past. We found Marvin to be personable, knowledgeable without being intimidating, and direct with us as he worked to assess our current infrastructure, recommendations to optimize, and cost. After evaluating our systems and equipment, Marvin provided a comprehensive infrastructure assessment report. He reviewed the report with us, providing options and associated costs. Beyond his team’s expertise, they were courteous, professional, prompt, very communicative and transparent during the support transition process. CCBA’s systems optimization was completed within the committed timeline and budget, with SMB assisting with equipment procurement and training of associates.

Since the transition to SMB at the end of 2019, CCBA continues to experience extraordinary customer service. SMB promptly resolves issues submitted to their help desk and quickly responds to all inquiries. When Covid19 recently prompted business shutdowns, SMB ensured CCBA’s transition to a virtual office environment was transparent with no IT interruptions. SMB promotes a strong cyber security protocol, which is reinforced with ongoing associate education.

SMB is an invaluable business partner. They have provided us with extensive peace of mind knowing that our systems, infrastructure and security are being closely monitored. By optimizing our infrastructure, CCBA has actually reduced our ongoing IT support costs. If you are seeking a knowledgeable, customer-focused, responsive and cost effective IT support provider, I highly recommend you contact Marvin Stubbs with SMB IT Solutions.

Suzy Higginbotham

Chief Financial Officer
The Coca-Cola Bottlers’ Association

 

We are comfortable knowing that SMB IT Solutions always has our best interest in mind and we would recommend their services to anyone. It was time for our company to replace our Windows 2003 Server with a new Windows 2008 Small Business Server w/ Exchange 2007. Having SMB IT Solutions as our Information Technology consultants for many years, we did not hesitate contacting them to work on this project for us."

"Due to the complexity of our network and the age of our server being replaced, we had concerns regarding down time, program incompatibility and the possible loss of information or data. SMB IT Solutions, simply put, "got the job done". Their professionalism, customer care and follow-up before, during and after this project were by far extremely appreciated. Thank you SMB IT Solutions, job well done!"

Debra H.

 

We were looking for a telecommunications solution that would not only reduce costs but integrate with our technology infrastructure. We are a small business but have realized the importance of technology and the competitive advantages we provide our customers. Our customers can now reach us anywhere, anytime."

"The thought of being mobile and still providing quality of service is our #1 goal. Customers no longer have to leave a voicemail wondering if their call will be returned. They can now leave a message and the message is sent to my Outlook inbox and/or smart phone as an email with an audio attachment that I can retrieve and respond to on the fly. This feature keeps us in constant contact with our customers. Many times our customers need supplies or service and can’t wait until our next visit, so these new features help us provide the quality of service that we built our business on and will continue to both now and in the future. Through this technology advancement, we have been able to significantly reduce our telephone cost; which makes us most excited. Thanks SMB IT Solutions, for providing us a VoIP solution that makes business sense and gives us a competitive advantage."

John H.

 

We want to say "thanks" for the service and attention we received from SMB IT Solutions with our new VoIP phone system. Service is something that is sometimes taken for granted, and we want to let you know we appreciate your expertise and help in getting us started with VoIP technology. SMB IT Solutions was able to give us a cost savings of up to 40% from what we were paying on our existing phone system. We now have advanced features like voice mail, call transfer, call forward, and after-hours auto attendant at no additional charge. Set up was quick and easy and the training process to learn the new system was less than one hour per employee. Thanks again for opening our eyes to new technologies!"

Daniel S.

 

As our business grew, we needed a web site that better reflected who we were. After speaking with several other firms, SMB IT Solutions was our obvious choice. SMB IT Solutions quickly understood the direction and goals we had for our new site and provided us with a great design at an affordable price. I appreciated SMB IT Solutions' commitment to communication, professionalism and diligence in completing the job in a timely and efficient manner. Thank you for helping us achieve our goals and grow our business!"

Carolyn M.

 

SMB IT Solutions has been our IT Consultant for over 5 years and they always have the solutions that we need for our growing business. When we opened up our second office over three years ago, we required connectivity with our main office, as well as “state of the art” technology within the branch office itself. SMB IT Solutions provided us the necessary technologies to get both locations connected securely."

"We also required a new economical means to communicate with our remote employees and contractors, so SMB IT Solutions provided us with a phone system and SSL VPN solution that saves on travel and expenses, and allows us all the flexibility needed to get our jobs done."

Mary L.

 

We were looking for additional cost savings in our day-to-day operations. SMB IT Solutions offered to perform a Free Technology Assessment to see if we could save money by implementing existing, cost-saving services they had to offer. After a thorough review of our systems by one of their Systems Engineer's, they confirmed we could save up to $400 per month by moving to a Voice over IP (VoIP) solution. Within 30 days we had replaced our current PBX phone system with a new Talkswitch System, and we could not be more impressed by its features and ease of use."

In addition, we were making unlimited local and long distance phone calls over our existing DSL Internet Connection for one low flat monthly fee using Bandwidth.com, a VoIP Partner of SMB IT Solutions. Thank you again for introducing our company to new technologies that are now saving us hundreds of dollars per month!"

Ed M.

 

When we started with SMB IT Solutions more than five years ago, we chose them based on a reference from one of our clients. Since then, they have become our virtual in-house IT staff – always there when we need them to fix problems, always there when we need council. All in all, SMB IT Solutions has been one of the best investments we’ve made as a firm!"

Michael S.

 

We use SMB IT Solutions consistently for planning and implementing technology solutions. SMB IT Solutions does it all for us; from connecting and securing our network, setting up our disaster recovery hardware, and refreshing our equipment at all of our locations. SMB IT Solutions continues to be competitive and quick to the task."

Jeremy S.

 

SMB IT Solutions' staff is always there when we need them, regardless of the time or day of the week. When tax season arrives and a critical software update is needed due to the time sensitive preparation of our clients tax returns, SMB IT Solutions support staff is on-call 24/7 to install the vital update immediately on our servers and desktops. SMB IT Solutions always keeps our network secure from potential threats, which insures our clients confidential electronic records are never compromised. Without a doubt, their support staff is second to none!"

Taylor B.